Ole School Roofing
31 Years Experience
"Old School Craftsmanship and Honesty"
A. In a hailstorm, must hail that hits your roof and house may be to small to cause damage. However, a percentage of the hail may be large or irregularly shaped, which can cause severe damage that may not be readily apparent and may not start to leaking for some time. It's best to have your roof inspected by licensed roofing contractor to determine if you need to file as insurance claim and have an insurance adjuster asses the total amount of damage incurred.
A. Yes. Most all home owners policies cover full replacement value. The first check the insurance company gives you is the Actual Value (AV); what the roof is worth today with it's useful remaining life. The money that was withheld is call the depreciation, or technically, the Replacement Value (RV) and will be paid to you when the work is complete or most times upon the submission of a signed contract with a licensed contractor for the work specified in the insurance adjusters summery report.
A. There are two reasons that the insurance companies hold some money back. The first reason is to make sure that you get the work done. Past experience has shown them that, if they give the customer all the money up front, many people end up spending it on something else. The second reason is that they wish to make sure that you pay your full deductible. The insurance companies reason that, if you are given all the money to begin with, many people would naturally try to find a contractor who would preform the job for the dollar amount in hand. By holding a retainage amount, they can adjust the amount of the final payout based on the roofing contractor's invoice, thus assuring that the customer does pay the deductible.
A. For wind and hail claims, your insurance company can not drop you or raise your premium due to you placing a new claim. In cases of massive catastrophe, the cost of an insurance company's national average may raise a small amount in order to make up for the lost to stay in business.
A. Depending on your insurance adjusters' work load, weather conditions, and other factors, it can take approximately 5 to 10 business days for your insurance company to process the claim for you.
A. When most people look at their insurance paperwork they are confused, because they think the insurance company deducted their deductible from the money the insurance company has sent them. However, the deductible is the amount that the homeowner is responsible for paying directly to the contractor. The insurance company subtracts the home owners deductible amount on the paperwork from the total amount the insurance company allows for the claim, since the homeowner will pay their deductible directly to the contractor. The balance after subtracting what the homeowner will pay directly to the contractor as a deductible, is the total amount the insurance company will actually pay for the claim.
A. No two house receive the same amount of damage in a storm. Your neighbor may have sustained extensive damage, and you may have received none. The insurance company will only pay for the actual damages incurred. If the entire roof was not damaged, unfortunately the insurance company cannot pay for the whole roof, However, if it is border line, it always helps to have your roofing contractor inspect the roof with your insurance adjuster to accurately asses all damage to the roof. Sometimes insurance adjusters may not be able to see all the damage if they're not able to walk on a steep roof and photograph certain areas.
A. I order for a member of our team to provide you with the most accurate assessment, it may be in your best interest to be present during our inspection. If it is not possible for you to be there then I would go ahead with my inspection and meet back up with you at a later date and time to discus it with you.